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CAKES

​TERMS OF SERVICE

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  • ORDER PLACEMENT:

    • ORDERS ARE ACCEPTED THROUGH OUR BAKESY LINK.

    • PLEASE PLACE ORDERS AT LEAST 7 DAYS IN ADVANCE.

  • PAYMENT:

    • FULL PAYMENT IS REQUIRED UPON ORDER CONFIRMATION.

    • WE ACCEPT VENMO OR ZELLE.

  • CANCELLATION:

    • CANCELLATIONS ARE ACCEPTED UP TO 5 DAYS BEFORE THE SCHEDULED PICKUP.

    • CANCELLATIONS LESS THAN 5 DAYS BEFORE ORDER PICK UP ARE SUBJECT TO 20% CANCELLATION FEE.

  • CHANGES TO ORDERS:

    • CHANGES TO ORDERS (WITHIN LIMIT AS DETERMINED BY THE BAKER) CAN BE MADE UP TO 72 HOURS BEFORE THE SCHEDULED PICKUP.

  • ALLERGIES:

    • PLEASE INFORM US OF ANY ALLERGIES AT THE TIME OF ORDER PLACEMENT.

    • WE ARE NOT LIABLE FOR ALLERGIC REACTIONS IF NOT COMMUNICATED IN ADVANCE.​

  • QUALITY ASSURANCE:

    • WE TAKE UTMOST CARE IN ENSURING THE QUALITY AND FRESHNESS OF OUR PRODUCTS.

    • WE USE ONLY THE BEST AND FRESHEST INGREDIENTS IN ALL OUR CAKES.

    • IF YOU ARE DISSATISFIED, PLEASE CONTACT US WITHIN 5 HOURS OF RECEIVING THE ORDER.

  • PHOTOGRAPHY:

    • WE RESERVE THE RIGHT TO PHOTOGRAPH AND USE IMAGES OF OUR PRODUCTS FOR PROMOTIONAL PURPOSES.

    • CUSTOMER PRIVACY WILL BE RESPECTED.

  • DISCLAIMER:

    • WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO THE PRODUCT AFTER PICKUP.

  • COMMUNICATION:

    • OUR PRIMARY MODE OF COMMUNICATION IS

    • RESPONSE TIME MAY VARY BUT WILL GENERALLY BE WITHIN 3-5 HOURS

  • LIABILITY:

    • OUR LIABILITY IS LIMITED TO THE COST OF THE PRODUCT PURCHASED.

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STORAGE

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  • FOR OPTIMAL CAKE FRESHNESS, STORE YOUR CAKE IN THE REFRIGERATOR OR A COOL DARK PLACE, ON A STURDY SURFACE, AND AWAY FROM REACH OF CHILDREN AND PETS. TO ENHANCE THE FLAVOR, BRING THE CAKE TO ROOM TEMPERATURE ABOUT AN HOUR BEFORE SERVING.

  • CERTAIN ELEMENTS ON THE CAKE, SUCH AS, TOPPERS, FLORISTRY WIRES, DECORA HOLDERS SHOULD BE REMOVED BEFORE SERVING. DETAILS WILL BE PROVIDED WHILE PICKING UP THE ORDER

  • TIERED CAKES ARE SUPPORTED WITH DOWELS. ENSURE ALL DOWELS ARE REMOVED WHILE CUTTING.

  • ONCE CUT, WRAP CAKE SLICES IN CLING FILM AND/OR STORE IN AN AIRTIGHT CONTAINER IN THE REFRIGERATOR FOR UP TO 5 DAYS. FOR THE BEST TASTE, ALLOW THE SLICES TO RETURN TO ROOM TEMPERATURE BEFORE DIVING IN! 

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